How can parents cancel their tickets?

  • We had our first session registration through Zen last week. It went pretty well but there seems to be no way for a parent to cancel their tickets. They emailed us and then we had to delete their tickets through the Manage Event feature. Is this something you are working on?

  • Hi Ruma,

    Thanks for raising this with us!

    You are correct, there is no way presently for parents to cancel their tickets. We have created an issue on our Github around it for this to be a feature to be created. You can find more information about the issue here.

    Please feel free to comment on the Github issue if you feel there is anything else this feature should have!

  • Sounds good! Thank you and we will check out the Github.

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