I accidentally deleted my son from our Dojo but can’t seem to be able to add him back in. Any suggestions please?
@Andrea-McGuire Hi Andrea, thanks for letting us know. What Dojo are you a member of? Are you a champion with a ninja that is under 13? Our Dev team will have a look to fix it
I’m champion of the recently founded Malaga dojo. We start this week. I have managed to sign him up for the event.but he is not down as a user of the dojo. His name is Aaron.
Thanks for your help
@Andrea-McGuire No worries, the dev team will undo the delete as soon as they can. You should have your son back good as new
By the way your two events on the community platform look great! Best of luck with your first ever Dojo! If you use the check in feature at your Dojo, attendees will automatically be awarded their 1st Dojo attendance badge!
I have added your son back to the Dojo.
I’ve created an issue on GitHub for us to handle this issue without needing to contact support: https://github.com/CoderDojo/community-platform/issues/1075
If you have any other issues, don’t hesitate to post again, or drop us an email.
Good luck with the dojo!
@Daniel-Brierton Thanks all sorted now
Hi Daniel. For some reason my son has been deleted from our dojo again and my two daughters still don’t receive their badges on their profile (I believe you said you thought they had two profiles as do I and you need to manually delete them?). Could you let me know how to resolve this?
We had a report lately of something like this happening. Could you describe what were your latest actions that led your kids to be removed?
PS : we’ll add your kids back
Hi Guille Any progress on resolving this issue and getting my kids back into my dojo?! Thanks for your help.
I’m on it right now
I 'm having the scripts tested, it should be done by today afternoon worst case scenario.
Andrea, this should be done. Your kids has been added to the account having the “.” inside. And added back to the dojo ofc
The only thing left on your side is to put back the profile picture for your 2 girls !
HI Guille thats great thanks. All back and with their badges too!
All the best
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